Return & Refund Policy

Return & Refund Policy

Last updated: 2026

We want you to be happy with your purchase. If something isn’t right, you may request a return within 7 days of receiving your order.

Eligibility for Returns

• Item must be unused, in its original condition, and in its original packaging
• Proof of purchase (order number or confirmation email) is required
• Return requests must be submitted within 7 days of delivery

Non-Returnable Items

For hygiene and safety reasons, certain items — such as used personal care or grooming tools — cannot be returned once opened, unless they arrive damaged or defective.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery with your order number and a photo of the issue. We will arrange a replacement or refund at no additional cost to you.

Refund Process

Once your return is received and inspected, we’ll notify you of the approval status by email. Approved refunds are issued to your original payment method, typically within 5–10 business days, depending on your bank or card provider’s own processing time.

How to Start a Return

To request a return or report an issue with your order, email us at support@gaib1.com with your order number and a brief description of the issue. Our team will guide you through the next steps — please don’t ship anything back before hearing from us.